People express “reservations” about this new policy.
A French restaurateur has been started online after announcing a new fine at the festivities that the number of members does not coincide with its original reserve.
Olivier Vincent, chef and manager of the Alot in Ashise, had become fed up with parties that exceeded or reduced to the number of patrons they had reserved, according to local media.
The problem, which occurred “weekly”, according to the head, was especially detrimental, as its place has only 20 seats.
Vincent announced in a Facebook publication, which has obtained 27,000 views in the first 24 hours, that diners who do not arrive with the number of guests specified in their reservation “will be charged 15 euros ($ 17.27) per missing or additional person.”
“Thank you for your understanding,” the Frenchman wrote. “We are here because we have to make people responsible.”
The islet currently has a respectable 4.7 stars on Google, describing as “gourmet inventive plates prepared in a restaurant on Earth with open kitchen”.
According to Vincent, the incorrect reserve problem had been in progress from Covid, but things came out last Sunday when a client exchanged several messages trying to change the reservation.
“After about ten emails with a person, he told us that there would be eight, nine, and finally they arrived at seven without warning, without apologies,” he recalled.
Vincent said there is no excuse for this error in a day and time when “everyone has their telephone, 24 hours, in their pocket”.
“If we can reserve, we can call to say if we will be less, or more, or that we will not come,” he said.
“If we are here, it is to work. It’s not having tables, not having customers,” ventilated Vincent. “We organize ourselves so that everything is serene. We have staff. We work with fresh produce. We do not pay employees and suppliers with monopoly tickets. My restaurant is a business.”
However, politics received mixed criticism with some critics who claim that it was unfair to diners who had to cancel the unforeseen circumstances.
“A little business practice limiting if there are only one or two missing from the big table,” one said. “There are emergencies. You will not get great advertising for yourself.”
They added: “Even if there are abuse, go a little far. Imagine that a call doctor who cannot join his family for dinner or someone who has a family emergency.”
An unforeseen event “last minute” said another. “Out of the restaurant (it has happened to me before) … Well, I could also go elsewhere. I find it quite counterproductive. ”
However, many were on board the problem, which they considered to be the perfect antidote to an unconscious diner epidemic.
“I think it is completely normal, people just have to notify -enough, it is the lack of good manners, what reserves are for,” said a defender. “You have guests, accounts 8 people, two do not come without warning, you have made the purchases and the kitchen accordingly.”
They added: “Personally, the next time I do not invite them. This is their subsistence, it loses two places, so I completely understand their approach.”
In the meantime, a restaurateur colleague stated that “these types of situations have become common.”
“Between the ghost reserves, the last minute cancellations and the customers who arrive very late in the hope of being served anyway, it has become a real headache,” they wrote. “For a small establishment, each table counts. The service is not just dishes that come out, this is a meticulous organization, a kitchen team, a precise calendar, and when things come out of the lanes due to neglected behavior, the loss of income is very real.”
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Image Source : nypost.com